Policies & Disclaimers

The fine print, clearly stated.

Cancellation policy, disclaimers, and important information about energy healing work.

Cancellation Policy

J. values your time and asks that you value hers in return. Please review the following before booking.

Notice Required

Late Cancellations & No-Shows

Rescheduling

Exceptions


Health & Wellness Disclaimer

Please read the following carefully before booking a session with J. Kontos.

Not a Substitute for Medical Care

Energy work completed by Julianne Kontos is not a substitute for medical care, mental health treatment, or consultation with a licensed healthcare provider. It is a complementary and supportive practice intended to work alongside, not in place of, professional medical or psychological care.

No Diagnosis, Treatment, or Cure

Julianne Kontos does not diagnose, treat, prescribe for, or claim to cure any physical, mental, or emotional condition. If you have a medical or mental health concern, please consult a qualified and licensed healthcare professional.

FDA Statement

The statements made on this website and during sessions have not been evaluated by the Food and Drug Administration. Energy healing services are not intended to diagnose, treat, cure, or prevent any disease.

Results

Results from energy healing sessions vary from person to person. Testimonials shared on this site reflect individual experiences and are not a guarantee of results. Some clients notice a shift in one session; others find deeper work unfolds over multiple sessions.

Confidentiality

Information shared during sessions is held with the same care and discretion you would expect from a licensed counselor. J. does not share client information with third parties.

Scope of Practice

J. does not offer mediumship, fortune telling, or psychic readings. Sessions focus exclusively on your living energy field, what's stuck, what's ready to be released, and what guidance is available to you now.



California SB 577 Disclosure

In compliance with California Senate Bill 577, the following disclosure is provided:

Julianne Kontos is not a licensed physician, psychologist, or other licensed healthcare provider. The services provided under Julianne Kontos Energy Work are not licensed by the State of California and are not a substitute for medical care, mental health treatment, or any other licensed healthcare service.

By booking a session with Julianne Kontos Energy Work, you acknowledge that you have read and understood this disclosure.


Privacy Policy

This privacy policy explains how Julianne Kontos Energy Work ("J.", "we", "us") collects, uses, and protects your personal information. This policy complies with the California Consumer Privacy Act (CCPA).

What We Collect

How We Use Your Information

We Do Not Sell Your Data

Julianne Kontos Energy Work does not sell, rent, or trade your personal information to any third party.

Third Party Services

We use the following third-party services which have their own privacy policies: Stripe (payments), Kit/ConvertKit (newsletter), Netlify (website hosting), HubSpot (scheduling).

Your California Privacy Rights (CCPA)

As a California resident you have the right to: know what personal data we collect, request deletion of your data, opt out of any data sale (we do not sell data), and non-discrimination for exercising these rights. To make a request, email j@jkontos.com.

Newsletter & Email

By signing up for the newsletter you consent to receive periodic emails from Julianne Kontos Energy Work. You may unsubscribe at any time by clicking the unsubscribe link in any email or by emailing j@jkontos.com.

Cookies & Analytics

This website may use basic analytics to understand how visitors interact with the site. No personally identifiable information is collected through analytics. You may disable cookies in your browser settings at any time.

Data Retention

Session notes and correspondence are retained for a reasonable period to support ongoing client care. You may request deletion of your data at any time.

Contact

For any privacy-related questions or requests, email j@jkontos.com.


Terms of Service

By booking a session or using this website, you agree to the following terms.

Services

Julianne Kontos Energy Work offers remote energy healing sessions via video, phone, and email. Sessions are complementary wellness services and are not medical, psychological, or therapeutic treatment as defined by California law.

Payment

Payment is required at the time of booking through Stripe. All prices are listed in USD. By completing payment you agree to our cancellation policy as outlined above.

Refunds

Sessions that have been completed are non-refundable. If you are unsatisfied with your session, please reach out to j@jkontos.com within 48 hours and J. will do her best to address your concerns on a case-by-case basis.

Remote Sessions Disclosure

All sessions are conducted remotely. Energy healing is a distance-compatible practice and does not require physical presence. Sessions are not a form of telehealth, telemedicine, or remote mental health treatment as regulated by the state of California.

Client Responsibilities

Clients are responsible for their own wellbeing and healthcare decisions. Energy healing is intended to complement, not replace, professional medical or mental health care. If you are experiencing a medical or psychiatric emergency, please contact emergency services immediately.

Right to Refuse Service

J. Kontos reserves the right to decline or discontinue services to any client at her discretion, with a full refund issued for any unused sessions.

Intellectual Property

All content on this website including text, images, and design is the property of Julianne Kontos Energy Work and may not be reproduced without written permission.

Limitation of Liability

Julianne Kontos Energy Work is not liable for any outcomes, decisions, or actions taken by clients as a result of energy healing sessions. Results are not guaranteed. By booking a session you acknowledge that energy healing is a complementary wellness practice with no guaranteed outcomes.

Governing Law

These terms are governed by the laws of the State of California. Any disputes shall be resolved in San Diego County, California.

Changes to These Terms

J. reserves the right to update these terms at any time. Continued use of this website or services constitutes acceptance of any revised terms.

Last updated: June 2026. For questions about these policies, email j@jkontos.com.